Questions

Questions families ask

Straight answers about cost, coverage, timing and how home care actually works.

How much does home care cost in Georgia?

It depends on the hours, the level of care and how it is paid for. We give you a written rate before care starts and we do not have hidden fees. Call and we will talk through real numbers for your situation rather than a range from a brochure.

Does Medicare pay for home care?

Traditional Medicare does not pay for ongoing non-medical home care. It covers short-term skilled home health after a qualifying event, which is a different service. Some Medicare Advantage plans do include in-home supportive benefits, and we verify that before care starts.

What is the difference between home care and home health?

Home health is skilled, medical, physician-ordered and time-limited — nurses and therapists. Home care is the daily, hands-on and household help that keeps someone safe at home, and it can continue as long as it is needed. Many clients have both at once and we coordinate with the home health agency.

How quickly can care start?

Often the same day or the next. We take same-day discharge referrals. Send the referral form and call us at the same time and we will start staffing while we read it.

Are your caregivers background checked?

Yes. We run criminal background checks, verify certifications against the Georgia registry, and check references before anyone enters a client home.

Can we choose or change caregivers?

Yes. Fit matters more than most people expect, and if a match is not working we will change it. Tell us early rather than putting up with it.

What is the minimum number of hours?

It varies by service and area. Call and ask — we would rather tell you honestly than have you assume we cannot help.

Do you provide 24-hour care?

Yes, either with a live-in caregiver or with rotating shifts and awake overnight staff. Which one fits depends mostly on whether the person sleeps through the night.

Do you work with hospice?

Yes. We provide aide and companion hours alongside your hospice team, never instead of it.

What areas do you serve?

Macon and Bibb County, Warner Robins, Perry, Milledgeville, Dublin, the wider Middle Georgia area, and metro Atlanta. If your town is not listed, call and ask.

Still have a question?

Call us and talk to a person, or send a referral to get started.